Services

This is where the detail lives.

Two services. One integrated model. Built around one outcome - independence, employment and a life that moves forward.

SLESSchool leaver specialist
NDIS & DCJParticipants supported
8+Years frontline experience
Western & Inner WestWe come to you
Service 01
01
Support work
The foundation that makes everything else possible.

Before employment ever enters the conversation, there's a life to build. Routines to establish. Confidence to develop. Community to find. Independence to practise.

These aren't stepping stones to something more important - they are the work. And they require the right person walking alongside you.

We have a team of support workers out in the community every day doing exactly that. Not assigned by availability. Matched intentionally - because the relationship between a participant and their support worker isn't incidental to the outcome. It is the outcome.

  • Daily living skills and independence
  • Community participation and social engagement
  • Routine building and life structure
  • Confidence building in real world environments
  • Transport and community navigation
  • Social skills and communication support
  • Goal focused, outcome driven sessions
  • Consistent matched support worker - not whoever's free
Foundation for everything else
What participants tell us matters most
Consistency. Someone who actually knows them. A worker who shows up.
  • Support that fits around their life - not the other way around
  • A worker who understands their communication style and goals
  • Someone who notices the small things and builds on them
  • Community exposure that feels real - not just an activity on a list
  • Progress that connects to something bigger
Service 02
02
Job coaching & employment support
The destination everything builds toward.

Employment support done properly isn't about filling a role. It's about understanding who someone is - their strengths, their motivations, their context, their family - and building a pathway that fits that person, not just the next available vacancy.

I run all job coaching personally. Every session draws on career counselling principles to understand who someone is at their core before we ever talk about where they're headed. Participants and their families work directly with me throughout the entire employment journey.

We don't disappear after placement. We stay in it.

  • School Leaver Employment Supports (SLES)
  • Individual job coaching and career exploration
  • Work readiness and workplace behaviour
  • Resume and application support
  • Interview preparation and practice
  • Employer engagement and relationship building
  • Supported job trials and placement
  • Ongoing check in and follow through after placement
The destination we build toward
The coaching approach
Career counselling principles applied to real life.
  • We understand who someone is before we talk about where they're headed
  • Strengths, motivations, context and family all inform the pathway
  • We work with participants and families - not just the individual
  • Employment isn't forced before the foundation is ready
  • We stay involved after placement to make sure it sticks
Understanding SLES

School Leaver Employment Supports - explained simply.

SLES is one of the most underutilised and misunderstood parts of the NDIS. For many families it represents a significant opportunity that nobody has clearly explained.

  • Available for up to two years after a young person leaves school
  • Sits under Capacity Building - specifically the Finding and Keeping a Job support category
  • Designed to build skills, confidence and work readiness that leads to real employment - not just work experience
  • Can be used alongside daily living and community participation supports
  • Requires a provider who understands both the employment pathway and the person walking it
"If your young person's plan says 'employment goal' and nobody has talked to you about SLES - talk to us."
Get in touch
At Shift Support
SLES is not an afterthought. It's one of the core reasons we exist.

We work with school leavers and their families from the moment they start thinking about life after school - building the foundation, developing the skills and walking them all the way into open employment.

That means daily living support and community participation alongside specialist job coaching - all under one roof, all working toward the same outcome.

We understand how SLES funding works, what it can be used for, and how to make the most of the two years available. If you're not sure where to start - that's exactly what the first conversation is for.

How the two services connect

One model. One outcome. One team.

"We use structured support work to build the foundation - and specialist job coaching to turn that foundation into real employment."

Support work and job coaching aren't two separate offerings sitting side by side. They're two parts of one integrated model - the Capacity to Employment Model. To understand the thinking behind it, read our About page.

Read about the Capacity to Employment Model -
For support coordinators

Referring into Shift Support.

What to expect when you refer
  • ✓We respond within 1 business day
  • ✓Thorough intake and matching before any support begins
  • ✓You won't be chasing us - we keep you informed at every stage
  • ✓Outcome focused progress reporting
  • ✓We flag concerns early - not after things go wrong
  • ✓Collaborative on plan reviews and goal updates
Key details
Best fit referrals
Participants with employment goals - now or in the future - who would benefit from structured daily living or community participation support alongside specialist job coaching. School leavers with SLES funding are a particular focus.
How we communicate
From the start we build an employment plan, run structured session notes and provide regular progress reports so you always have a clear picture of where your participant is and what's being worked toward. We also build a goal timeline for each participant so progress is visible, trackable and easy to report on. Concerns are flagged as they arise - not after things have gone wrong.
How to make a referral
Get in touch by phone or email. We respond within 1 business day and will guide you through the intake process from the start. No lengthy forms - just a conversation first.
Frequently asked questions

Questions we hear most often.

Can you provide both services for the same participant?
Yes - and this is where our model works best. One provider across both services means the support worker and job coach are aligned, communication is consistent and the participant isn't navigating two separate teams.
What is SLES and is my young person eligible?
SLES is a specific NDIS funding category for young people leaving school with employment as a goal in their plan. If you're not sure whether it's in the plan or how to access it - contact us. We'll help you figure out what's available.
How do I make a referral?
Get in touch by phone or email. We respond within 1 business day and will guide you through the intake process from the start. No lengthy forms - just a conversation first.
Do you work with DCJ participants?
Yes - we work with both NDIS and DCJ participants across our service areas. Get in touch to discuss your specific situation.
What areas do you service?
Western Sydney and Inner West. Contact us to confirm coverage for your participant's specific suburb.
Do you work with agency managed participants?
We are currently progressing through Stage 2 of NDIS registration. In the meantime we support self-managed and plan-managed participants. Get in touch if you'd like to discuss your specific situation.

We're here when you're ready.

No pressure. No jargon. Just an honest conversation about where you are and how we can help.

Book a free chat Make a referral