Join our team

We're looking for people who
actually care about this work.

Not people filling shifts. People who show up with genuine care, consistency and real commitment to the participants they work with. If that's you - we'd like to hear from you.

Submit an expression of interest

What working at Shift Support looks like

🤝

Steady, ongoing work

Consistent weekly hours with the same participants - not a different shift every week.

💬

Real conversations

We hold space for each other. Leadership that stays close to practice and is genuinely available.

🌿

Team hikes & community

Run clubs, nature hikes, shared learning - how we connect and grow as a team.

⭐

Intentional matching

You're matched to participants based on personality and fit - not just availability.

Who we're looking for

We hire for values first. Everything else can be developed.

Support work is one of the most important jobs there is. We take that seriously - which means we're selective about who we bring into the team. Not because we have an endless list of requirements, but because the people we bring on represent Shift Support in our participants' lives, homes and communities.

What we're really looking for is someone who understands the weight of that - and shows up for it consistently.

✓

Genuine care for people

Not performative. Not on a good day only. Genuinely invested in the people you work with and their progress.
✓

Reliability and follow-through

You show up when you say you will. You communicate when something changes. Your participants can count on you.
✓

Patience and emotional intelligence

Progress isn't always linear. You know how to hold space, stay calm, and meet people where they are.
✓

A belief in people's potential

You see what's possible for the people you work with - not just what's in front of you today.
✓

Willingness to learn and grow

We'll support your development. We need you to be open to feedback, reflection and doing things better.

This role isn't right for you if

✕You're looking for shift work with no ongoing relationship to participants

✕You see support work as just task completion

✕You're not comfortable with the employment focus of our model

✕You prefer to work independently with minimal team contact

✕You're not willing to work toward a NDIS Worker Screening Check

"We'd rather have a small team of people who genuinely believe in this work than a large roster of people filling hours."

That's the standard we hold ourselves to - and each other.

What you can expect

Working here feels different. Here's why.

Meaningful work

You'll be matched to participants based on personality and fit - building real relationships that make a real difference over time.

Consistent participants - not a different person every shift
Support that's tied to real goals and outcomes
Work that connects to something bigger than task completion
Employment-focused model - your work builds toward something

A team that shows up for you

Leadership that stays close to practice. Real conversations when things are hard. A culture built around the same values we ask of you.

Regular check-ins and genuine support
Open communication - concerns heard early
Team hikes, run clubs and shared activities
A workplace where you can be yourself

Development and growth

We invest in the people on our team. Not just mandatory training - genuine opportunities to grow your skills and deepen your practice.

Learning alongside our Capacity to Employment Model
Exposure to job coaching and employment support practice
Feedback that's honest and constructive
A pathway to grow with Shift Support over time

Our values in practice

These aren't just words. Here's what they actually mean for you as a team member.

Hold high standards

We show up with care and excellence - because support isn't a task, it's someone's life.

For you: We'll hold you to a high standard. And we'll give you everything you need to meet it.
Earn trust every day

Trust is the foundation of our relationships - with participants, families and each other.

For you: Trust goes both ways. We trust our team - and we expect the same in return.
See the whole person

We take time to understand needs, strengths and goals - deeply and respectfully.

For you: We apply this to our team too. You're not just a worker on a roster. You matter here.
Grow together

We support growth in our clients, our team, and our community.

For you: Your development matters to us. We grow when you grow.
Create real progress

We focus on meaningful outcomes - big wins, small wins and steady confident steps forward.

For you: Your work will be connected to real outcomes. You'll see the difference you make.

From the founder

"The support workers we bring on are the heart of what Shift Support does in the community every day. I take that seriously. I hire people I'd trust with someone I care about - and I hold myself to the same standard I hold them."

Deeshan - Founder, Shift Support

Expression of interest

If our values resonate with you - we'd love to hear from you.

We're always open to connecting with the right people. Fill in the form and we'll be in touch. There's no commitment on either side at this stage - just a conversation to see if there's a fit.

We review every expression of interest personally and respond to everyone who applies.

1Submit your expression of interest below
2We review it personally and reach out within a few days
3An informal conversation to understand who you are and what you're looking for
4If there's a fit, we'll discuss next steps including checks and onboarding

First name *

Last name *

Phone number *

Email address *

Availability (days and times)

Checks & qualifications

NDIS Worker Screening Check

Working With Children Check

First Aid & CPR

Driver's licence & own vehicle

Right to work in Australia

Experience & background

Areas of experience (select all that apply) Select your primary area - you can mention others in the text box below.

Why are you interested in joining Shift Support? *

I confirm that the information provided is accurate and I have the right to work in Australia.

We review every application
personally and respond to all.

Thank you - we'll be in touch.

We've received your expression of interest and will review it personally. We'll be in contact within a few days. If you have any questions in the meantime, reach us at connect@shiftsupportnow.com