About Us
Who We are
Shift Support is a community-driven NDIS provider built by support workers and employment specialists who understand what it means to be boots on the ground.
We combine structured support with genuine human connection. Our model centers around community, thoughtful matching, and steady relationships – because real progress happens when support is aligned and people feel part of something bigger.
Our Values
Hold High Standards: we show up with care and excellence – because support isn’t a task, it’s someone’s life
Earn Trust Every Day: Trust is the foundation of our relationships; we build it through reliability, honesty and always following through
See the Whole Person: We take time to understand your needs, strengths and goals – deeply and respectfully
Grow Together: We support growth – in our clients, our team, and our community. Every step forward matters
Create Real Progress: We focus on meaningful outcomes – big wins, small wins and steady, confident steps forward
Why Choose Us
Matched for Continuity
Consistency starts with the right match. We intentionally pair participants with support workers who align with their personality, goals, and long-term direction - whether that's daily living, community engagement or employment pathways. Because real progress comes from stable relationships, not rotating shifts.
Integrated & Goal-Focused
Your supports shouldn't operate in silos. We connect support work, coordination, and employment preparation into one aligned pathway - so everyone involved understands your bigger goals and work toward them together. Purpose is to provide support that grows with you.
Clear & Accountable
Clarity builds confidence. Through structured check-ins, documented progress, and open communication, we keep participants, families, and coordinators aligned every step of the way. No confusion. Just steady progress
We Take Compliance Seriously
You deserve the very best of support. That’s why, as a NDIS provider, we’re committed to delivering NDIS services with high standards of excellence. We adhere to the NDIS Code of Conduct for service providers and comply with NDIS Practice Standards. We put the rights of participants first, ensuring that everyone is treated equally and given fair access to the supports they need in a safe environment.
Serving the Sydney Community
We support participants across Greater Sydney – including Parramatta, Blacktown, Penrith, Fairfield, Liverpool, Campbelltown, North Sydney, and the Eastern Suburbs.
Through our growing community of support workers and coordinated planning approach, we maintain both strong local presence and connected service delivery across Sydney.
What Are Your Goals?
Book a free chat with us to explore how Shift Support can help you achieve your NDIS goals.