About Us
Who We are
Our philosophy centers around empowering each person to explore and expand their potential in every aspect of life.
Our Perspective
We see integration as more than simply being part of society – it’s a recognition of each individual’s unique journey and rightful place within it.
At Shift Support, we believe our role goes beyond practical assistance; we walk alongside each participant, nurturing a sense of belonging, purpose and resilience that resonates through every part of their lives. To us, true integration means honouring each person’s story and building a community that thrives on diversity.
Our Values
Commit to the Highest Standards: We strive for excellence in every interaction, ensuring our services reflect the utmost quality and care
Earn Trust: Trust is the foundation of our relationships; we earn it through transparency, integrity, and consistent support
Deep Dive: We delve into the details to understand each individual’s needs, allowing us to provide tailored and effective support
Hire and Develop the Best: We seek out experienced talent and invest in their growth, building a team that is equipped to deliver exceptional care
Deliver Impactful Results: Our focus is on creating meaningful outcomes that enhance the lives of our participants and their families
Why Choose Us
Consistent
Regardless of which supports you choose; you will receive consistent quality care from us. Shift Support has a large support network, so if someone calls in sick or goes on leave, there will always be someone available to support you
Connected
We listen attentively, ensuring every individual feels heard, understood, and prioritised. We maintain open communication, responding promptly to calls and emails, and actively seek feedback to continuously improve our services
Transparency
We keep our participants well-informed about their NDIS processes and options, including regular check ins, personalised plan reviews, and sharing any new learnings. We also promptly respond to enquiries and maintain transparent documentation for our participants, so they are kept in loop all the time
We Take Compliance Seriously
You deserve the very best of support. That’s why, as a NDIS provider, we’re committed to delivering NDIS services with high standards of excellence. We adhere to the NDIS Code of Conduct for service providers and comply with NDIS Practice Standards. We put the rights of participants first, ensuring that everyone is treated equally and given fair access to the supports they need in a safe environment.
Serving the Sydney Community
We serve participants all across Sydney including Hills Shire, Parramatta, Blacktown, Penrith, Fairfield, Liverpool, Campbelltown, North Sydney, and Eastern Suburbs
What Are Your Goals?
Book a free 25-minute chat to explore how Shift Support can help you achieve your NDIS goals.